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Booking Your Appointment

To book an appointment, or to check availability, please call our reception team on 0114 221 1877. 

Whatever time of day you choose we will do our best to take your call, however our phone lines can get extremely busy, if we can't answer your call immediately please leave us a message and we will get back to you as soon as we can.  You may find it useful to know that our quieter times on the telephones are from 3pm - 5pm in the afternoon and then in the evening from 6:30 onwards.

Please note, we cannot take bookings, amendments or cancellations via e-mail.
Deposits:
Spa 1877 will require a deposit with every Spa Experience, treatment, package and event booking.

Should you require to cancel your booking, you will be given the option to rearrange it when this request is made 48 hours before your appointment or your deposit will be refunded. Should you require to cancel your booking with less than 48 hours notice, your deposit will be non-refundable.

For all Spa Experience and treatment bookings, a booking fee of £10.00 per client will apply. The booking fee will be required to secure your booking.

By booking an appointment at Spa 1877, you are accepting the conditions of our cancellation policy. Cancellations made by email will not be accepted.
Group Bookings:

To ensure your safety and comfort we are only able to accept group bookings of up to five people, subject to availability. This has been reviewed since our brochure went to print and therefore reflects the most up-to-date information.  We are delighted to offer Exclusive Hire on Saturday and Sunday evenings for larger groups, please click here for more information.

Etiquette:

To preserve the ambience of the Spa and ensure a relaxing experience for all, the Relaxation Lounge and Spa area are designated quiet areas. We kindly request clients respect other spa users by respecting our quiet please signs.

We also kindly request all guests to respect other Spa users by refraining from the use of mobile phones, keeping them in the lockers at all times. In this way, all our guests will be able to enjoy the facilities and wellbeing benefits in a stress-free and pleasant environment.

We reserve the right to ask any guest or group of guests to leave the Spa if they are disturbing other users of the facilities.


Minimum Age:

Due to legal and medical requirements, we are unable to offer Spa 1877 Treatments and the use of the facilities to people under the age of 16. Please note, for their own safety and out of consideration for other guests, clients are politely asked not to bring babies or young children with them for appointments. Unfortunately we are unable to offer treatments or use of the Spa facilities to people under the age of 16 during our usual opening times.


 

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